QUIZ FANTASTIC ADM-261 - EXAM SERVICE CLOUD ADMINISTRATION COLLECTION

Quiz Fantastic ADM-261 - Exam Service Cloud Administration Collection

Quiz Fantastic ADM-261 - Exam Service Cloud Administration Collection

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Tags: Exam ADM-261 Collection, ADM-261 Valid Exam Bootcamp, Reliable ADM-261 Exam Papers, New ADM-261 Test Fee, ADM-261 Test Prep

P.S. Free 2025 Salesforce ADM-261 dumps are available on Google Drive shared by 2Pass4sure: https://drive.google.com/open?id=1L1buaGkc_YGxVXAtdRwYYhDllNUKbNBL

Are you planning to crack the Salesforce Service Cloud Administration ADM-261 certification test in a short time and don't know how to prepare for it? 2Pass4sure has updated ADM-261 Dumps questions for the applicants who want to prepare for the Salesforce ADM-261 Certification test successfully within a few days. This study material is available in three different formats that you can trust to crack the Salesforce ADM-261 certification test with ease.

In addition to providing individuals with a mark of distinction and recognition, certified individuals also receive added benefits such as access to the Salesforce community, exclusive training materials, and invitations to participate in special events. The ADM-261 certification exam is highly coveted among professionals and is a valuable asset for individuals seeking to advance their careers in Salesforce.

Salesforce ADM-261 Exam is a 60 multiple-choice question exam that takes approximately 90 minutes to complete. ADM-261 exam focuses on the four basic areas of Service Cloud Administration, which includes Service Console, Case Management, Service Communities, and Salesforce Knowledge. To pass the exam, candidates must score at least 68%, which means answering at least 41 out of the 60 questions correctly.

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Exam ADM-261 Collection | 100% Free Efficient Service Cloud Administration Valid Exam Bootcamp

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Salesforce ADM-261 (Service Cloud Administration) Certification Exam is a highly respected certification in the Salesforce community. It is designed for individuals who possess a deep understanding of the Service Cloud platform and are responsible for configuring, managing, and optimizing various service processes in their organizations. The ADM-261 Exam aims to test the knowledge and skills of professionals in the areas of Service Cloud administration, data management, and analytics.

Salesforce Service Cloud Administration Sample Questions (Q155-Q160):

NEW QUESTION # 155
Universal Containers wants to be able toassign cases based on the same criteria they use for chat. Which feature should a consultant recommend?

  • A. Case Skills-based Assignment Rules
  • B. Omni-channel Queue-based routing
  • C. Chat Queue-based routing
  • D. Omni-channel Skills-based routing

Answer: B


NEW QUESTION # 156
What process is a use case for Visual workflow? Choose 3 answers

  • A. Cross-self promotions for representatives
  • B. Assignment of email to a case queue based on subject
  • C. Caller verification and creation of a new case
  • D. Field validation during case creation
  • E. Decision-based troubleshooting for representatives

Answer: C,D,E


NEW QUESTION # 157
A Service Manager has just configured Live Agent at a company site. Now,the Agents cannot see the Live Agent footer component in the console.
Which configuration option should be verified?

  • A. Verify that users have access to the Live Agent public group.
  • B. verify that users have access to the Live Agent chat buttons.
  • C. Verify that users are assigned the Live Agent feature license.
  • D. Verify that users are assigned the Live Agent user profile.

Answer: D


NEW QUESTION # 158
Universal Containers is trying to reduce the amount of time support agents spend creating cases. The new method for case creation must allow for 4000-5000 new cases a day, as well as the attachment of documents under 25 MB by the customer.
Which method should the Consultant suggest?

  • A. Web-to-Case forms
  • B. Omni-Channel routing
  • C. On-Demand Email-to-Case
  • D. Standard Email-to-Case

Answer: D


NEW QUESTION # 159
Universal containers wants to provide its 20 million customers with a portal where they can:
- Submit inquiries,
- Monitor the status of those inquiries,
- View their contact information.
To meet these requirements, which type of portallicense would be most appropriate for the customers?

  • A. Sites
  • B. Customer Community
  • C. Partner Community
  • D. Employee Community

Answer: B


NEW QUESTION # 160
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ADM-261 Valid Exam Bootcamp: https://www.2pass4sure.com/Service-Cloud-Consultant/ADM-261-actual-exam-braindumps.html

P.S. Free 2025 Salesforce ADM-261 dumps are available on Google Drive shared by 2Pass4sure: https://drive.google.com/open?id=1L1buaGkc_YGxVXAtdRwYYhDllNUKbNBL

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